Cash on Delivery available nationwide · Free returns within 7 days
Shopzo BD - Smart Shopping, Better Living

Returns & Refund

Last updated: June 21, 2026

Return Policy

You may return most items within 7 days of delivery if the product is unused, in original packaging, and in resalable condition.

Refund Process

Once we receive and inspect the returned item, refunds are processed within 5–7 business days to your original payment method or as store credit.

Non-Returnable Items

Personal care items, intimate apparel, and customized products may not be eligible for return unless defective.